Email [email protected] with your suggestions of help then....that is often a direct line to Alex.Not sure what your point is. Reading this and past threads there’s a repeated refrain of saying essentially what most of us agree with: cool product, crummy way to run a business. But there’s a second part of the narrative that I don’t think is true: that it cannot be otherwise because of [speculated reasons a, b, and c]. I’m just saying that business of this scale isn’t rocket science once the mad scientist owners allow some experts to help them; clearly that isn’t happening. It’s a shame because obviously the founder hit upon a product design that is winning. The issues with getting barrels may be as you describe and if so, I’m telling you there are people who could help this company get what they need. Sometimes it involves finding another source that might not be an obvious choice, but this kind of thing is done all the time in boutique manufacturing. I have seen it with other businesses with much more difficult and specialized unique tech component needs than this one. The barrels and other components may be special but they aren’t alien tech. I’m looking forward to my finished XCR in 6-8 months but sure would be nicer to have it in 2-3. Not to mention that if the company is still interested in military or other government contracts, a reputation for poor support and stuttering supply chain probably won’t help with that next step, unless they’ve given up on that.
It's clear that 12+ years of experience with the company, its owner and the inner workings of the company are not wanted....so best of luck with your crusade to 'fix' RobArms. I wish you much success as I too would like to place an order for yet another (my 10th and 11th XCRs) two rifles and would like them delivered in a month or less.